Privacy Policy
Effective Date: 08/05/2024
Welcome to Flowtos. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our app, website, and related services.
1. Information We Collect
1.1 Personal Information
- Account Information: When you sign up for Flowtos, we collect your email address, user ID, and any other information you provide.
- Payment Information: When you make purchases, we collect payment information. We use third-party payment processors, so we do not store your payment details.
- Contact Information: When you contact us for support or feedback, we may collect your name, email address, and the contents of your message.
1.2 Usage Information
- Device Information: We collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
- Log Information: We collect log information about your use of our services, including access times, pages viewed, IP address, and the page you visited before navigating to our services.
- Location Information: With your consent, we may collect information about the precise location of your device.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our services and improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related information, including purchase confirmations and invoices.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests, and provide customer service.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Personalize your experience and deliver tailored content and advertisements.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Flowtos and others.
3. How We Share Your Information
We may share your information with:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Your Choices
4.1 Account Information
You may update, correct, or delete information about you at any time by logging into your account or contacting us at flowtosai@gmail.com. If you wish to delete or deactivate your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.
4.2 Location Information
We don't collect that.
4.3 Cookies
We don't collect them.
5. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
6. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: flowtosai@gmail.com